Privacy Policy
IA Trader Pro (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), the Constitution of South Africa, and applicable regulations issued by the Information Regulator of South Africa.
📋 Quick Summary
We collect minimal data (analytics, contact form), never sell your information, never share with third parties for marketing, and you have full rights under POPIA to access, correct, or delete your data. Contact us at any time to exercise these rights.
1. Information Operator
Responsible Party (Information Operator under POPIA):
- Name: IA Trader Pro
- Operator: Dan Machado (sole proprietor)
- Email: contact@iatraderpro.com
- Website: iatraderpro.com/
We act as the responsible party for personal information collected through this website.
2. What Information We Collect
| Category | Examples | Source |
|---|---|---|
| Contact data | Name, email when you submit the contact form | You provide directly |
| Technical data | IP address, browser type, device, OS | Automatic (cookies, server logs) |
| Usage data | Pages visited, time spent, click paths | Google Analytics 4 |
| Affiliate data | Click-through to brokers (anonymous) | Affiliate tracking links |
| Comments (if enabled) | Name, email, comment content | You provide directly |
We do NOT collect: financial information, identity documents, biometric data, health data, race, religion, political affiliation, or any “special personal information” under POPIA Section 26.
3. Lawful Basis for Processing
Under POPIA, we process your personal information based on:
- Consent (Section 11(1)(a)): for contact form submissions, comments, newsletter signup
- Legitimate interest (Section 11(1)(f)): for analytics, site performance, fraud prevention
- Contract performance (Section 11(1)(b)): if you opt-in to receive specific services
- Legal obligation (Section 11(1)(c)): tax records, regulatory inquiries
4. How We Use Your Information
- Respond to your inquiries and provide support
- Analyse website usage and improve content
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send transactional communications (if you contact us)
- Track affiliate referrals (anonymous, no personal data shared)
We do NOT:
- Sell your personal information to third parties
- Use your data for automated decision-making with legal effects
- Share your data with marketing companies
- Profile you for advertising purposes
5. Cookies and Tracking
We use the following cookies and tracking technologies:
- Essential cookies: required for site functionality (cannot be disabled)
- Analytics cookies (Google Analytics 4): measure traffic and behaviour (you can opt out)
- Affiliate cookies: track clicks to brokers (Deriv, IQ Option)
You can disable cookies in your browser settings. Note that disabling essential cookies may impair site functionality.
6. Data Sharing with Third Parties
We share personal information only with:
- Google Analytics: aggregated usage data (anonymised IP)
- Hosting provider: server logs (technical data only)
- Email provider: if you contact us via email
- Legal authorities: if compelled by law (court order, SARS, FSCA inquiry)
We do not transfer data to third parties for marketing or any other purpose.
7. Cross-Border Data Transfers
International Transfers (POPIA Section 72)
Our hosting and analytics services may transfer data outside South Africa (typically to USA, EU, Singapore). We ensure transfers comply with POPIA Section 72 by using providers with adequate data protection laws or contractual safeguards (Standard Contractual Clauses).
8. Your Rights Under POPIA
As a data subject under POPIA, you have the following rights:
🔍 Right of Access
Request a copy of personal information we hold about you (Section 23)
✏️ Right of Correction
Request correction of inaccurate or incomplete data (Section 24)
🗑️ Right of Deletion
Request deletion of personal information no longer needed (Section 24)
⛔ Right to Object
Object to processing on legitimate interest grounds (Section 11(3))
🚫 Right to Direct Marketing Opt-Out
Refuse direct marketing communications (Section 69)
📋 Right to Complain
Lodge a complaint with the Information Regulator (Section 74)
To exercise any right, email us at contact@iatraderpro.com. We will respond within 30 days as required by POPIA Section 23(3).
9. Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 24 months after last contact |
| Analytics data | 26 months (Google Analytics default) |
| Server logs | 90 days |
| Email correspondence | 5 years |
| Affiliate tracking | 90 days (cookie duration) |
10. Data Security
We implement reasonable technical and organisational measures to protect your personal information:
- SSL/TLS encryption for all data in transit
- Secure password hashing
- Regular security updates and patches
- Access controls (only authorised personnel)
- Backups encrypted at rest
- Incident response procedure for breaches
11. Data Breach Notification
POPIA Section 22 Compliance
If a security compromise occurs that may affect your personal information, we will notify both you and the Information Regulator as soon as reasonably possible (typically within 72 hours of discovery), as required by POPIA Section 22.
12. Children’s Privacy
This website is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided personal information, contact us immediately for deletion.
13. Lodging a Complaint
If you believe we have not complied with POPIA, you may lodge a complaint with:
Information Regulator of South Africa
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Tel: +27 10 023 5200
Email: complaints.IR@justice.gov.za
Web: inforegulator.org.za
14. Changes to This Policy
We may update this Privacy Policy. Material changes will be notified via website banner. Continued use of the site after changes implies acceptance. Last updated date is shown at the top.
15. Contact Us
For any privacy questions or to exercise your POPIA rights:
- Email: contact@iatraderpro.com
- Contact form: iatraderpro.com/za/contact